Finance Policy

Finance policy 


Anglesea OMS accepts cash, eftpos, all major credit cards, Q cards, or cheques.

If you wish to make payment via internet banking, this will need to be pre-paid (a payment notification is required).


All accounts for consultation & cone beam scans are due on the day of the appointment.

If we have arranged Southern Cross prior approval for you, we will claim directly. Please ensure you have discussed the possibility of Southern Cross cover prior to your appointment.

If you have any other insurance cover, you will need to make payment, and seek reimbursement from your insurance company (unless you have written prior approval from your insurance company specifically for your consultation/cone beam scan-a copy of the approval document is required).

All surgical accounts are due upon arrival to your appointment unless you have written prior approval from your insurance company (a copy of the approval document is required).

Insurance Cover

 You will need to contact your insurance company directly to clarify what your policy covers.

An estimate will be provided at the time of your consultation for obtaining prior approval from your insurance company.

 Following your surgery, invoices will need to be submitted directly to the insurance company by the patient (or policy holder) for payments directly back to Anglesea OMS. Any shortfalls/excesses are due upon the arrival to your surgery.

 Submitting the insurance claim for payment is entirely the responsibility of the patient.

In some cases, we may be able to send the invoice in ourselves, however the invoice is still the responsibility of the patient until payment is received.

 Under our terms and conditions of trade the patient will incur collection costs over and above the original debt, and Anglesea OMS may take whatever action we deem necessary to recover this debt.